Welcome to Boyette Animal Hospital
Your Veterinarian in Riverview, FL
Call us at 813-671-3400
Covid-19 Update: May 12, 2020
We hope this message finds you and your families are safe and healthy. We wanted to give you an update of our status and how things have changed and continue to change during this pandemic. Almost 2 months ago we began limiting the number of people allowed in the clinic at any one time, and shortly thereafter that we began operating on a curbside service only system.
In addition, six weeks ago we took the rather extreme step of moving to team scheduling, where the clinic staff and doctors were divided into 2 groups, Team Red and Team Blue. These teams, with rare exceptions, have remained completely separate by working an alternate day schedule. We took this precaution to protect not only our staff, but ultimately our ability to continue to operate and serve our clients and patients in case a member of our staff became ill with the Covid-19 virus. We have 70 employees, and even though our building is large, that is a lot of people working in close contact at any given time. The team scheduling allowed us to spread out a little. However, on this schedule, each team is essentially working 13 hour days, except for 9 hour Saturdays.
Perhaps the biggest challenge of this team scheduling, is that even with 13 hour days, we are operating with 15% fewer doctors and support staff at any given time, while still trying to meet the needs of our clients and patients. This means that each doctor/ technician team is seeing more patients per hour than ever before. Add to that the unplanned emergencies that must be worked in, and the pace becomes exhausting.
I cannot begin to tell you how proud I am of our entire team. I am in contact with many local animal hospitals and with dozens of practices around the country, and no one has been tougher than our team. With the exception of two staff members with pre-existing health concerns that placed them at a higher risk, EVERYONE has been here to help us keep your pets healthy and happy.
On Monday, May 18th, we begin our transition back to normalcy. Our first step is to revert back to a normal, non-team schedule. This will mean essentially 1 to 1 ½ more doctors seeing appointments each day and will bring some welcome relief. It also means that we will generally be able to schedule the appointments you need a little sooner. We will continue curbside service until the end of May, perhaps longer, depending on how fast local illness numbers level off and on the comfort level of our “at risk” clients. We are especially grateful to you for keeping everyone here working (like dogs ! some days!), and for your patience and understanding when we are running behind. I promise you that we are all trying our best.
Dr. Bob Encinosa
Important Information: As of January 1, 2020, we will no longer be accepting checks. Methods of payment will be cash, Master Card, Visa, Discover, American Express, and Care Credit.
We Care For Your Pet Like They're Part Of Our Family!
"We at Boyette Animal Hospital strive to offer your pet the highest quality medical care & services, all in a comfortable, family oriented environment."
Founded on November 5, 1990, Boyette Animal Hospital has enjoyed a steady rate of growth ever since. Our beautiful 9000 square foot building now employs over sixty staff members, including nine full time veterinarians, one part time veterinarian, five credentialed technicians, and three full time groomers.
Our office hours are designed to accommodate most work schedules, making it easier than ever to arrange the appointment time that best meets your needs. Our dedicated staff is eager to assist you in providing the highest possible care for your pet.
We think of our facility as a place of healing, warmth and goodwill. With a staff dedicated to attending to the best interest of both the patient and client, we strive to fulfill our mission of providing the most comprehensive veterinary care. Each veterinarian and team member is deeply committed to your pet's health and well-being. We fully dedicate ourselves to providing top-notch, personalized medical care in an environment that is both welcoming and comfortable for you and your loved companion.
Call us today for an appointment
We look forward to seeing you soon!
At Boyette Animal Hospital, we treat your pets like the valued family members they are.
Dr. Bob Encinosa
Riverview Veterinarian | Boyette Animal Hospital | 813-671-3400
10931 Boyette Road
Riverview, FL 33569
Payment options: Master Card, Visa, Discover, American Express, Cash, Care Credit